FREQUENTLY ASKED QUESTIONS
How do I check the status of my order?
Once placed, your order is automatically received by one of our logistics centers which will take care of its execution until its delivery. After sending, a tracking number will be sent to you to be able to track its routing. You can contact us within the first 24 hours for a full refund without special reasons if and only if the shipment number has not yet been communicated to you.
What are the delivery times?
Our delivery times are 2 to 3 weeks.
What are the return and refund times?
We have a 30-day return policy, which means you have 15 days after receiving your item to request a return and 15 days to return it. To be eligible for the refund, the product must be returned intact, unused and well packaged in the original packaging.
Our team is at your disposal for any questions.
Our online payments are 100% secured.
We offer offer free shipping everywhere we deliver
We refund items once we receive your returned items!