WE OFFER FREE SHIPPING FOR ANY ORDER EVERYWHERE IN THE WORLD WE CAN DELIVER!

Shipping policy

Here are the terms and conditions that make up our shipping policy:

We ship to USA, Canada, United kingdom, France and European Union. We offer free shipping.

Order Processing Time: All orders are processed within 1-5 business days. Orders do not ship on weekends or holidays.

If we are having a high volume of orders, shipments may be delayed for a few days. Please allow additional days in transit for delivery. In the event of a significant delay in shipping your order, we will contact you by email or phone.


Shipping rates and delivery estimates:

Orders are shipped free of charge to all countries. We only ship to the list of countries in this free shipping list.

The delivery time for orders is 2 to 3 weeks.

NB: Delivery delays may occasionally occur, especially during the holiday or year-end periods. We apologize already if this should happen.

The products are delivered directly to your mailbox regardless of the country.

Carriers:

We use Canada post or CJPacket to ship.

Shipment confirmation and order tracking:

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number (s). The tracking number will be active within 24 or 48 hours.

The follow-up of any order on our site can be done via the following link:

track-my-order

Products damaged during shipment:

For all products damaged during the shipping, we offer an exchange or refund of the product.

Please save all packing materials and damaged merchandise before filing a claim.

Contact:

You can also contact us by email at contact@clockdeco for questions or updates regarding the shipping and delivery of your order.

FREQUENTLY ASKED QUESTIONS

Once placed, your order is automatically received by one of our logistics centers which will take care of its execution until its delivery. After sending, a tracking number will be sent to you to be able to track its routing. You can contact us within the first 24 hours for a full refund without special reasons if and only if the shipment number has not yet been communicated to you.

Our delivery times are 2 to 3 weeks.

We have a 30-day return policy, which means you have 15 days after receiving your item to request a return and 15 days to return it. To be eligible for the refund, the product must be returned intact, unused and well packaged in the original packaging.

CLIENT SERVICE 24/7

Our team is at your disposal for any questions.

SECURED PAYMENTS

Our online payments are 100% secured.

FREE SHIPPING

We offer offer free shipping everywhere we deliver

SATISFIED OR REFUNDED

We refund items once we receive your returned items!