How to place an order on your site?
First you have to make the choice of your item and click on the buy now button, then follow the different steps to complete the order. You will then receive a confirmation email to the address indicated when ordering.
What payment methods do you accept?
Our site accepts different types of credit cards. You also have the option to make the payment via PayPal.
If you have the Aurore card, the Maestro card or other, you can pay by PayPal same without any PayPal account. You just need to select "Buy with PayPal" on the shopping cart page. On the next page, you will select "Pay by credit or debit card"; finally, just follow the steps.
How do I check the status of my order?
Once placed, your order is automatically received by one of our logistics centers which will take care of its execution until its delivery. After sending, a tracking number will be sent to you to be able to track its routing.
You can contact us within the first 24 hours for a full refund without special reasons if and only if the shipment number has not yet been communicated to you.
What are the delivery times?
Our delivery times are 1 to 2 weeks.
How to contact you?
For any questions about our products or your orders, you can contact us by sending us an email to the address contact@clockdeco.ca.
You can also reach us by filling the
contact form.
What are the return and refund times?
We have a 30-day return policy, which means you have 15 days after receiving your item to request a return and 15 days to return it. To be eligible for the refund, the product must be returned intact, unused and well packaged in the original packaging.
